Game wont start.

[Camopheon]

Hi all, first post just want to say I love the game and am excited to join the community.

 

My issue is simple, the game doesn't start. I get to a dark screen where is just says 'loading' on the bottom left for a few moments until windows 10 gives up and says it isn't responding.

 

I can reproduce the problem simply by clicking launch.

 

 

My client log will be attached.

 

 

Your system specs:

Operating System-Windows 10

CPU-Intel® Core i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz

GPU-Intel HD Graphics 3000

 

I will also include DxDiag file just incase that may help.

 

Again, happy to join the community! I play this game on my computer and it runs great. this is my wifes old laptop. Thanks for any help and thanks for the hard work!

 

 

Id also like to note that the demo runs just fine! Hope that helps.

DxDiag.txt

clientlog_2017-04-02_16-04-29.txt

[Splutty]

Step one: Ignore Windows. Just let it run.

Step two: Keep ignoring Windows.

Step three: Profit! Or at least a usable client log when it actually crashes :)

[Camopheon]

Hm, I assumed once windows said something it was basically done with. Loading forever probably has something to do with being a 7 year old laptop with a lame HDD. Will try again.

[Splutty]

When the game is busy initializing your ship and player data, it can take a long time.

 

I have a rather crazy beast of a machine, but when my player had 4300 unique items in its inventory, it wouldn't load in for me either.

 

If the game is working on a specific task (generally things like traversing tables, or sorts), then it won't respond to the queries Windows tries to see if it's still alive (the rotating blue circle thing if you're running Aero).

 

That means that Windows thinks it's dead, while instead it's just really busy.

 

Hence my advice to ignore windows. Unless and until your client log actually shows a crash, or the game disappears from the task manager, it's not dead yet.

 

You can also check in the task manager if it's using up CPU cycles.

 

Some of the loading stages look an awful lot like the game is hanging.