Server Crash on Hyper jump

[Friggin_F]

Hi,

 

a friend and me have a dedicated server together, but since yesterday the server keeps crashing. First occurrence was yesterday evening, 2 players on the server, I did a hyper jump, the hyper jump animation happened quite normal, but instead of getting a loading screen for the new sector, the screen was stuck in the old system. shortly after that me and my mate lost connection to the server, because the server shut down on error.

 

On trying to just start up the server again, basically the same thing happens, the server starts and we can log on but usually within the first or second hyper jump, the server crashed again.

 

On trying it today my mate could log on and jump without a problem, but as soon as I logged on as well, the server crashed again.

 

 

here is the activity log

1/2/2018 12:00:29 AM	Start	FabianW	91.119.202.65	Control Panel
1/2/2018 2:57:31 PM	Start	FabianW	93.82.148.60	Control Panel
1/2/2018 2:58:13 PM	Restart	FabianW	93.82.148.60	Control Panel
1/2/2018 3:00:34 PM	Restart	SYSTEM	127.0.0.1	Detected process crash
1/2/2018 5:39:00 PM	Restart	SYSTEM	127.0.0.1	Detected process crash

 

 

and here is the server log

15-00-41| authentication: yes
2018-01-02 15-00-41| listed: no
2018-01-02 15-00-41| steam networking: yes
2018-01-02 15-00-41| administrators: 'admin' 
2018-01-02 15-00-41| Warning: Command say has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command addcrew has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command devmode has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command unground has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command ground has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command unmute has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command mute has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command echo has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command status has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command save has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command playerinfo has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command whitelist has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command groups has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command give has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command kick has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command run has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command blacklist has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command unban has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command destroy has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command ban has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command banip has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command unbanip has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command pause has not been assigned to a user group.
2018-01-02 15-00-41| Warning: Command teleport has not been assigned to a user group.
2018-01-02 15-00-41| Initializing sector database...
2018-01-02 15-00-41| Initializing faction database...
2018-01-02 15-00-41| Initializing galaxy...
2018-01-02 15-00-41| Error reading xml file "C:\TCAFiles\Users\FabianW\1429\galaxies\galaxy1\sectors\106_131v": <unspecified file>(13): unexpected end of data
2018-01-02 15-00-41| Error reading xml file "C:\TCAFiles\Users\FabianW\1429\galaxies\galaxy1\sectors\109_143v": <unspecified file>(14): expected =
2018-01-02 15-00-42| Starting up 1 worker threads...
2018-01-02 15-00-42| Starting up 2 script background threads...
2018-01-02 15-00-42| Loading jumping entities... 
2018-01-02 15-00-42| no file "C:\TCAFiles\Users\FabianW\1429\galaxies\galaxy1\jumps.dat" found
2018-01-02 15-00-42| Loading groups...
2018-01-02 15-00-42| Galaxy initialized.
2018-01-02 15-00-42| Loading global variables...
2018-01-02 15-00-42| 

 

really hope someone can help

[cepheni]

Can you post your and your friends client log as well? It would help us to know what the client does in this case.

[Kaiskovash]

i had the same problem with a friend of mine i thought it might be something to do with my video settings because its only when we hyper jumped that it crashed and it was only mine that crashed my mate was hosting the server i also had no problems going through gates they were fine, i changed my settings to low and put it in windowed mode and it fixed all my problems no more crashes. i have changed it back to fullscreen and i can hyper jump no problems but that is in single player mate is away so havent checked to see if it is something to do with my connection to his server. hope that helps a bit :)

[Friggin_F]

Can you post your and your friends client log as well? It would help us to know what the client does in this case.

 

I'll just put my latest Client Log here for now since the crashes seem to be identical.

From what I can see, it seems that we just get thrown out of the game because the server suddenly shut down, but I may have missed something important.

 

I'll put up my friends client log as soon as I get in touch with him.

 

Would really appreciate any help!

 

clientlog 2018-01-03 01-16-19.txt

2018-01-03 01-16-19| Client started: "C:\Program Files (x86)\Steam\steamapps\common\Avorion\bin\Avorion.exe" "--serverpath=bin/AvorionServer.exe" 
2018-01-03 01-16-19| Enabled Traces: 
2018-01-03 01-16-19| Client Beta 0.15.7 r10230, running on Windows 7.
2018-01-03 01-16-19| CPU: GenuineIntel 4 Cores
2018-01-03 01-16-19| RAM: 8GB
2018-01-03 01-16-19| Init Steamworks...Installed Steam exception handler
2018-01-03 01-16-19| Init Steamworks... ok
2018-01-03 01-16-19| Init Steamworks ok
2018-01-03 01-16-19| Init SDL2... ok
2018-01-03 01-16-19| SDL version (compiled): 2.0.3
2018-01-03 01-16-19| SDL version (linked): 2.0.3
2018-01-03 01-16-19| Getting display mode... ok
2018-01-03 01-16-19| Current display mode: 1920 x 1080
2018-01-03 01-16-19| Creating settings... loading... setting language... ok
2018-01-03 01-16-19| Creating client window...Creating window ...
2018-01-03 01-16-19| Detected 2 displays
2018-01-03 01-16-19| Display 0: x: 0, y: 0, w: 1920, h: 1080
2018-01-03 01-16-19| Display 1: x: -1280, y: 0, w: 1280, h: 1024
2018-01-03 01-16-19| Using display 0
2018-01-03 01-16-19| Trying to create OpenGL 4.0 core window ...
2018-01-03 01-16-19| Creating window, x: 0, y: 0, w: 1920, h: 1080... ok
2018-01-03 01-16-20| Creating GL context... ok
2018-01-03 01-16-20| Initializing GLEW... ok
2018-01-03 01-16-20| Setting display mode 1920 x 1080 (WindowedSeamless)... ok
2018-01-03 01-16-20| Warning: Unable to set DPI awareness. This could cause mouse or display problems if UI Scaling is enabled on windows.
2018-01-03 01-16-20| GetDrawableSize: 1920 1080
2018-01-03 01-16-20| GetWindowSize: 1920 1080
2018-01-03 01-16-20| Creating client window ok
2018-01-03 01-16-20| Init rendering... starting rendering... initialize...OpenGL Context Information:
2018-01-03 01-16-20| Version: 4.0
2018-01-03 01-16-20| VersionString: 4.0.0 NVIDIA 388.43
2018-01-03 01-16-20| Vendor: NVIDIA Corporation
2018-01-03 01-16-20| Renderer: GeForce GTX 660/PCIe/SSE2
2018-01-03 01-16-20| GLSL Version: 4.00 NVIDIA via Cg compiler
2018-01-03 01-16-20| GL_MAX_CUBE_MAP_TEXTURE_SIZE: 16384
2018-01-03 01-16-20| GL_MAX_ELEMENTS_INDICES: 1048576
2018-01-03 01-16-20| GL_MAX_ELEMENTS_VERTICES: 1048576
2018-01-03 01-16-20| GL_MAX_RENDERBUFFER_SIZE: 16384
2018-01-03 01-16-20| GL_MAX_TEXTURE_SIZE: 16384
2018-01-03 01-16-20| GL_MAX_VERTEX_ATTRIBS: 16
2018-01-03 01-16-20| GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS: 32
2018-01-03 01-16-20| Init Debug Message Callback... ok
2018-01-03 01-16-20| Set VSync... ok
2018-01-03 01-16-20| Secure BackBuffer... ok
2018-01-03 01-16-20| Init Canvas...Create canvas of size 2715 x 1527... ok
2018-01-03 01-16-20| Init Canvas ok
2018-01-03 01-16-20| Init Refraction Texture... ok
2018-01-03 01-16-20| Init Post Processing... ok
2018-01-03 01-16-20| Init Debug Renderers... ok
2018-01-03 01-16-20| DepthTexturesSupported: yes
2018-01-03 01-16-20| IntVertexAttributesSupported: yes
2018-01-03 01-16-20| DeferredSupported: yes
2018-01-03 01-16-20| LowSpecGPUDetected: no
2018-01-03 01-16-20| Available video memory: 1.6377 GB
2018-01-03 01-16-20| Rendering initialized
2018-01-03 01-16-20| Init rendering ok
2018-01-03 01-16-20| Check problematic drivers... ok
2018-01-03 01-16-20| Init shader level... ok
2018-01-03 01-16-20| Init loading screen... ok
2018-01-03 01-16-20| Draw first loading screen... draw... ok
2018-01-03 01-16-20| Init SFX... ok
2018-01-03 01-16-20| Init Input... ok
2018-01-03 01-16-20| Init GameInput... ok
2018-01-03 01-16-20| Init WorkerPool... ok
2018-01-03 01-16-20| Init Main Menu... ok
2018-01-03 01-16-21| Init Music... ok
2018-01-03 01-16-21| Apply loaded settings... ok
2018-01-03 01-16-21| Adjust settings to GPU... ok
2018-01-03 01-16-21| Client initialized
2018-01-03 01-16-21| Received stats and achievements from Steam
2018-01-03 01-16-21| STAT_PIRATES_DESTROYED: 75i
2018-01-03 01-16-21| STAT_XSOTAN_DESTROYED: 59i
2018-01-03 01-16-21| STAT_CIVIL_SHIPS_DESTROYED: 1i
2018-01-03 01-16-21| STAT_SHIPS_DESTROYED: 3i
2018-01-03 01-16-21| STAT_STATIONS_DESTROYED: 0i
2018-01-03 01-16-21| STAT_RESOURCES_MINED: 577139i
2018-01-03 01-16-21| STAT_GOODS_TRADED: 17398i
2018-01-03 01-16-21| STAT_GOODS_SOLD: 8782i
2018-01-03 01-16-21| STAT_GOODS_BOUGHT: 8616i
2018-01-03 01-16-21| STAT_GATES_USED: 308i
2018-01-03 01-16-21| STAT_WORMHOLES_USED: 44i
2018-01-03 01-16-21| STAT_JUMPS_USED: 1234i
2018-01-03 01-16-21| STAT_SECTORS_DISCOVERED: 1080i
2018-01-03 01-16-21| STAT_SECTORS_TRAVELED: 18308.3f
2018-01-03 01-16-21| STAT_METERS_FLOWN: 96538984i
2018-01-03 01-16-22| Startup successful.
2018-01-03 01-16-27| Starting server 'bin/AvorionServer.exe' with arguments '--galaxy-name Creative --server-name FrigginF's Server --port 27000 --public 0 --safe-player-input false --pausable true --alive-sectors-per-player 500 --listed 0 --authentication 0 --exit-on-last-admin-logout --admin 76561198191508566 --use-steam-networking 1 --threads 3 '
2018-01-03 01-16-27| Connecting to 127.0.0.1:27000, query port: 27003
2018-01-03 01-16-29| Waiting for Online polling threads
2018-01-03 01-16-29| Online polling threads finished
2018-01-03 01-16-29| Waiting for LAN polling threads
2018-01-03 01-16-29| LAN polling threads finished
2018-01-03 01-16-29| Client UDP: Error receiving from 127.0.0.1, error: An existing connection was forcibly closed by the remote host, received bytes: 0
2018-01-03 01-16-31| remote address: ip, init: steam
2018-01-03 01-16-31| Connecting to server at 127.0.0.1:27000
2018-01-03 01-16-31| Client UDP: Error receiving from 127.0.0.1, error: An existing connection was forcibly closed by the remote host, received bytes: 0
2018-01-03 01-16-31| Initiating connection with server ID 90112705782272004
2018-01-03 01-16-35| Authentication successful!
2018-01-03 01-16-43| <Server> Player FrigginF joined the galaxy
2018-01-03 01-17-45| <> Paid 500 iron to found a ship.
2018-01-03 01-22-49| Auto saving ship to "C:\Users\F\AppData\Roaming\Avorion\ships\autosave42.xml"
2018-01-03 01-22-49| Auto saved ship to "C:\Users\F\AppData\Roaming\Avorion\ships\autosave42.xml".
2018-01-03 01-27-48| Auto saving ship to "C:\Users\F\AppData\Roaming\Avorion\ships\autosave42.xml"
2018-01-03 01-27-48| Auto saved ship to "C:\Users\F\AppData\Roaming\Avorion\ships\autosave42.xml".
2018-01-03 01-47-48| Auto saving ship to "C:\Users\F\AppData\Roaming\Avorion\ships\autosave42.xml"
2018-01-03 01-47-48| Auto saved ship to "C:\Users\F\AppData\Roaming\Avorion\ships\autosave42.xml".
2018-01-03 01-48-04| <Mobile Merchant Skaree> Hello Everybody! Mobile Merchant Skaree here. I'll be here for the next 15 minutes. Come look at my merchandise!
2018-01-03 01-48-05| Warning: Couldn't add script from stream: index is already taken
2018-01-03 01-53-55| <Server> Pirates are attacking the sector!
2018-01-03 01-57-00| <Unknown> Mayday! CHRRK ... under attack CHRRK ... pirates ... CHRRK ... position (-380:-219) ... help!
2018-01-03 01-57-00| <> You have received a distress signal by an unknown source.
2018-01-03 02-02-48| Auto saving ship to "C:\Users\F\AppData\Roaming\Avorion\ships\autosave42.xml"
2018-01-03 02-02-48| Auto saved ship to "C:\Users\F\AppData\Roaming\Avorion\ships\autosave42.xml".
2018-01-03 02-05-05| Auto saving ship to "C:\Users\F\AppData\Roaming\Avorion\ships\Apollo.xml"
2018-01-03 02-05-05| Auto saved ship to "C:\Users\F\AppData\Roaming\Avorion\ships\Apollo.xml".
2018-01-03 02-05-41| UDP closed
2018-01-03 02-05-41| Client UDP: Connection closed
2018-01-03 02-05-41| Client UDP: Error receiving from 127.0.0.1, error: An existing connection was forcibly closed by the remote host, received bytes: 0
2018-01-03 02-05-41| UDP closed
2018-01-03 02-05-41| Client UDP: Connection closed
2018-01-03 02-05-43| Client UDP: Error receiving from 127.0.0.1, error: No connection could be made because the target machine actively refused it, received bytes: 0
2018-01-03 02-05-43| Client UDP: Error receiving from 127.0.0.1, error: An existing connection was forcibly closed by the remote host, received bytes: 0
2018-01-03 02-05-43| Server shutdown successful.
2018-01-03 02-05-43| UDP closed
2018-01-03 02-05-43| Client UDP: Connection closed
2018-01-03 02-05-43| Startup successful.
2018-01-03 02-05-44| Exiting client.
2018-01-03 02-05-44| Exited client main loop.
2018-01-03 02-05-44| Waiting for Online polling threads
2018-01-03 02-05-44| Online polling threads finished
2018-01-03 02-05-44| Waiting for LAN polling threads
2018-01-03 02-05-44| LAN polling threads finished
2018-01-03 02-05-44| Stopping local server ...

[Friggin_F]

i had the same problem with a friend of mine i thought it might be something to do with my video settings because its only when we hyper jumped that it crashed and it was only mine that crashed my mate was hosting the server i also had no problems going through gates they were fine, i changed my settings to low and put it in windowed mode and it fixed all my problems no more crashes. i have changed it back to fullscreen and i can hyper jump no problems but that is in single player mate is away so havent checked to see if it is something to do with my connection to his server. hope that helps a bit :)

 

Thanks for your reply, but in our case video settings shouldn't be an issue. We are playing on an external server, so if for example my game crashes my mate should be able to continue playing.

 

Just in case i checked the connection to our server and I'm getting a fairly stable ping between 30 and 70 ms with no timeouts.

 

Also if the connection wasn't that stable we might get thrown out of the game but the server should keep running (at least in theory), but in our case the server shut down on error.